Returns and Refund Policy

Returns

If you’re not satisfied, you may return eligible items within 14 days of receipt for a refund. Items must be in original condition and packaging.

Process

To initiate a return, contact us at mail@365rolathene.co.uk. You are responsible for return shipping costs unless the item was faulty or incorrect.

Refunds

Refunds are processed within 14 days of receiving the returned item. The refund will be issued to the original payment method.

Exclusions

Certain items may be non-returnable due to their nature (e.g., bespoke items). Please contact us for details.